Last updated: April 28, 2026
1. Introduction
Welcome to Bakram Market ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Platform").
By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Platform.
2. Information We Collect
We may collect information in the following ways:
- Personal Information: Name, phone number, email address, profile picture, and location data when you register or update your profile.
- Verification Data: Firebase authentication data for OTP verification purposes.
- Listing Information: Photos, videos, descriptions, and details about livestock you list for sale.
- Transaction Data: Payment information, transaction history, and auction bid records.
- Usage Data: Device information, IP address, access times, and browsing behavior.
- Location Data: GPS coordinates for nearby listings and delivery purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform and services
- Process transactions and send related information including purchase confirmations and invoices
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and provide customer service
- Monitor and analyze trends, usage, and activities in connection with our Platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the user experience
- Send promotional information about products and services (with your consent)
4. Sharing Your Information
We may share your information in the following circumstances:
- With Other Users: Your profile information and listings may be visible to other platform users.
- Service Providers: We may share information with third-party vendors who assist in our operations.
- Business Transfers: Information may be transferred as part of a business merger, sale, or acquisition.
- Legal Requirements: We may disclose information when required by law or in response to valid requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data during transmission
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure storage with firewal protection
- Regular backups and disaster recovery procedures
6. Data Retention
We retain your personal information as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal requirements).
- Opt-out: Opt-out of receiving promotional communications.
- Data Portability: Request your data in a structured, machine-readable format.
8. Third-Party Links
Our Platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your personal information.
9. Children's Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@bakramarket.com
- Phone: +91 91485 22217